Web Portal: Internal Server Error or Gateway Timeout Allie Hajian March 10, 2021 01:10 Updated Follow What it means Terra may be temporarily down. Please wait five minutes and refresh your screen in Terra. If you still see this message, please let us know through the Terra Community Forum. Related articles Data Model: How to process readgroup-level files Error message: File is larger than 10000000 Bytes Is the Terra platform down? Web Portal: Endless spinner / "Loading auth..." message Scheduled Maintenance - Weekly Release Comments 0 comments Please sign in to leave a comment.