Web Portal: Internal Server Error or Gateway Timeout Allie Hajian February 13, 2020 14:12 Updated Follow What it means Terra may be temporarily down. Please wait five minutes and refresh your screen in Terra. If you still see this message, please let us know through the Terra Community Forum. Related articles Data Model: How to process readgroup-level files Error message: File is larger than 1000000 Bytes Is the Terra platform down? Web Portal: Endless spinner / "Loading auth..." message Troubleshooting Workflows: Fails for unknown reason (memory failure) Comments 0 comments Please sign in to leave a comment.