How to register on Terra (Google ID)

Allie Hajian
  • Updated

This article covers step-by-step instructions on registering for an account on Terra.

Before you register

These instructions assume you have created or already have a Google account. If you don't already have a Gmail or an institutional G-Suite email account, see Setting up a Google account with a non-Google email for instructions.

Don't know if your institutional account is a Google account? Try logging into an incognito Chrome window. If you're able to log in, your email is a Google account.

Step-by-step instructions

If you're having problems and you're not using ChromeTerra is designed and tested (and will run best) on the Chrome browser. If you are having problems and are using a different browser, try switching to Chrome and see if that resolves the issue.

Scroll down to the bottom for troubleshooting tips (if you see a blank screen when signing in, for example).

1. Navigate to the Terra home page and click on the main menu (three parallel lines at the top left).

Screenshot of top of landing page with an arrow pointing to the three parallel lines main menu action icon in the top left and the login button below

2. In the SSO box, click “Sign in with Google” and a Google sign-in box should appear. You can sign in with any Google account (Gmail, institutional G-Suite email, or a Google ID associated with your non-Google email).

Screenshot of the single sign on popup with options to sign in using Google or Microsoft below the Terra logo

3. Enter your Gmail or G-Suite email and then click the blue Next button to enter your password.

Screenshot of the sign in with Google popup with a blank field for email or phone number at the top and a blue next button at the bottom right. The create account link at bottom left is circled

If you don't have a Gmail or G-Suite account, you can create one by clicking the "Create account" link to the left of the blue button (circled in the screenshot above). 

3. Fill in the first name, last name, and contact email fields and click Register. Note that the contact email is for notifications only and need not be your Terra User ID.

Screenshot of new user registration with fields for first name, last name, and contact email.

4. When you sign in, you will be asked to confirm some information and to accept the Terra terms of service. Once you do, you're registered!

Screenshot of the Terra terms of service with a blue accept button at the bottom right

5. When you are redirected to the Terra homepage, click on View Workspaces to view any data or workspaces that have been shared with you.

Screenshot of the Terra landing page with three cards - Your Workspaces, View Examples, and Browse Data. The workspaces card at the left is circled

Troubleshooting and Google Chrome browser settings

You may see a blank screen after registering and signing in. The two most common reasons for this are fall under browser settings. Try one of the suggestions below (in Chrome) if you run into this problem.

Step 1. Set your cookies correctly

You need to make sure "Block third party-cookies" is off and "Allow sites to save and read cookies" is on!

1.1. From Chrome, select Settings from the Menu at the top of your computer screen.

1.2. Go to Privacy and security (from the left column) and click to expand Cookie and other site data (in the middle).

1.3. Select the Allow all cookies radio button. 

Make sure the settings look like this screenshot.

Sreenshot of privacy and security page in Google settings with only the allow all cookies radio button under general settings selected

Step 2. Allow pop-ups and directs

2.1. From Settings > Privacy and security, go to Site settings and then Pop-ups and redirects (scroll down to the bottom).

2.2. Add to the Allowed to send pop-ups and use redirects by clicking the Add button under Allowed to send pop-ups and use redirects.

Make sure the settings look like this screenshot

Screenshot of the popups and redirects option under privacy and security settings in Google settings with an arrow to the add button beside the allowed to send popups and use redirects option under customized behaviors

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