How to register for a Terra account

Allie Hajian
  • Updated

This article covers step-by-step instructions on registering for an account on Terra. 

Browser Support Policy Terra is developed for use with the Google Chrome internet browser. All of our instructions and documentation assume users are viewing Terra via Chrome. Using a different browser may change how Terra is rendered visually, and may affect functionality.

Overview and prerequisites

Before you register! These instructions assume you have created or already have a Google account. If you don't already have a Gmail account or an institutional email account, see Setting up a Google account with a non-Google email for instructions. 

Don't know if your institutional account is a gmail account? Try logging into an incognito Chrome window. If you're able to log in, your email is a Google account.

Step-by-step instructions

If you're having problems and you're not using ChromeTerra is designed and tested (and will run best on) on the Chrome browser. If you are having problems and are using a different browser, try switching to Chrome and see if that resolves the issue.

Scroll down to the bottom for troubleshooting tips (if you see a blank screen when signing in, for example).

1. Navigate to the Terra home page and click on the main menu top left.

Terra_sign_in_Screen_Shot.png

2. Click “Sign in with Google” and a Google sign-in box should appear. You can sign in with any Google account (Gmail, institutional GSuite email, or a Google ID associated with your non-Google email).

Terra_sign_in_Screen_Shot.png

3. Fill in the fields and click "Register" to create your Terra account.

New_user_registration_Screen_Shot.png

4. When you sign in, you will be asked to confirm some information and to accept the Terra terms of service. Once you do, you're registered!

Terms_of_service_Screen_Shot.png

5When you are redirected to the Terra homepage, click on “View Workspaces” to view any data or workspaces that have been shared with you.

Your_workspaces_Screen_Shot.png

Troubleshooting and Google Chrome browser settings

Sometimes after folks register and sign in they see a blank screen. The two most common reasons for this are the browser settings. Try one of these methods in Google Chrome if you run into this problem.

Step 1: Set your cookies correctly

Make sure "Block third party-cookies" is off and "Allow sites to save and read cookies" is on!

1. Type the URL chrome://settings/content/cookies into your chrome browser. 

2. Make sure the settings look like this screenshot.

mceclip0.png

Step 2: Allow pop-ups and directs

1. Type the URL "chrome://settings/content/popups" into your chrome browser.

2. Make sure the settings look like this screenshot.

Allow_popups_Screen_Shot.png

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