Service Incident - April 26, 2019

Sushma Chaluvadi
  • Updated

Update: 9:07PM EST

The execution service is back up again and workflows should now be progressing. 

Thank you for your patience!

--------------------------------------------------------------------------------------------------------------

FireCloud and Terra users,

The platform's execution service, Cromwell, is currently experiencing database troubles. We first noticed slowness and failure of workflows from progressing starting at 7:00PM. During this downtime user workflows will not progress.

The team is actively investigating and working to resolve the issue. We hope to have the service running within the next 1-2 hours. 

We apologize for the disruption and will do our best to update users of status updates here.

Thank you!

FireCloud/Terra Team

Was this article helpful?

Comments

0 comments

Please sign in to leave a comment.