Service Incident - April 26, 2019

Sushma Chaluvadi
  • Updated

Update: 9:07PM EST

The execution service is back up again and workflows should now be progressing. 

Thank you for your patience!


FireCloud and Terra users,

The platform's execution service, Cromwell, is currently experiencing database troubles. We first noticed slowness and failure of workflows from progressing starting at 7:00PM. During this downtime user workflows will not progress.

The team is actively investigating and working to resolve the issue. We hope to have the service running within the next 1-2 hours. 

We apologize for the disruption and will do our best to update users of status updates here.

Thank you!

FireCloud/Terra Team

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