Service Incident - March 5, 2025 (Cromwell)

Josh Evans
  • Updated

Summary

We've identified an issue that impacts workflow users on Terra.

See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 

Timeline

March 5, 2025 1:21 PM - Issue remediated - Our engineers were able to deploy a fix to the system.

March 5, 2025 1:00 PM - Issue resolution and downtime - sOur engineers will need to have a brief 15 minute downtime of the Cromwell service. 

March 5, 2025 10:08 AM - Issue Discovered - Our engineers noticed increasing resource usage of Cromwell services.

Impact

Some users may notice some downtime has resources are used.  In order to resolve this issue, we are going to have a 15 minute (1:00 - 1:15 PM March 5, 2025) outage of the cromwell service as we roll back some changes to help with resources. 

For more information

Please follow this article to get the most up to date information on this incident. If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page

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