Summary
We've identified an issue that impacts users of NIH External Profile Links.
See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system.
Timeline
November 19, 2024 5:15 PM - Issue Remediation - Our engineers were able to resolve the issue.
November 19, 2024 4:30 PM - Issue Discovered - Our engineers noticed an issue with NIH accounts linking and relinking.
Impact
Users trying to link and relink NIH accounts on the External Identities page would have seen the page time out and then return an Internal Sever Error.
For more information
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