Service Incident - July 31, 2024 (Terra Data Repository)

Anthony DiCi
  • Updated

Summary

We identified a latency issue that impacted users of the Terra Data Repository (TDR). The issue may have blocked users from using TDR. The incident has since been remediated.

See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 

Timeline

July 31, 2024 12:19 PM ET - Issue Remediated - Incident was remediated.

July 31, 2024 10:45 AM ET - Issue Discovered -
Our engineers were alerted to service latency issues in Terra Data Repository.

Impact

Impacted users may have experienced very slow responses or error responses when using TDR. The incident has been remediated.

For more information

Please follow this article to get the most up to date information on this incident. If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page

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