Service Incident - March 7, 2024 (Terra Data Repository)

Josh Evans
  • Updated


We've identified an issue that impacts users of the Terra Data Repository (TDR). This issue has already been remediated.

See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 


March 7, 2024 10:41 AM - Issue Remediation - After cycling some of our deployments, our engineering teams were able remediate this issue. 

March 7, 2024 10:09 AM - Issue Discovered - Our engineers noticed higher than average usage of the TDR load balancer. 


During the 32 minute window, affected users would have seen the Terra Data Repository interface run very slowly and then cause timeouts.  Again, this issue has been remediated so normal functionality has been restored. 

For more information

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