Service Incident - March 6, 2024 (Terra Data Repository)

Josh Evans
  • Updated

We've identified an issue that impacts users trying to export snapshot data to a workspace using the Terra Data Repository.

See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 


March 6, 2024 12:33 PM - Issue Remediation - Our engineers were able to resolve the issue. 

March 6, 2024 11:50 AM - Issue Discovered - We've gotten reports that users are getting errors when exporting data from Terra Data Repository


Affected user would have gotten an Import Error from Terra when exporting a snapshot from the Terra Data Repository.

Screenshot 2024-03-06 at 11.50.21 AM.png

For more information

Please follow this article to get the most up to date information on this incident. If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page

Was this article helpful?

0 out of 0 found this helpful



Please sign in to leave a comment.