Service Incident - March 5, 2024 (Terra Data Repository)

Josh Evans
  • Updated


We've identified an issue that impacts users of Terra Data Repository.  

See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 


March 6, 2024 1:47 PM - Issue Remediated - The determination was made that the issue only lasted from 2:24 PM to 2:38 PM on the 5th. This issue lasted for 14 minutes, but we have monitored the issue for the last 24 hours and have decided that the issue is now remediated. 

March 5, 2024 3:21 PM - Issue Escalated - Our engineers have escalated the issue and are working to resolve it.

March 5, 2024 2:24 PM - Issue Discovered -We've found that the service is experiencing higher than average memory usage.


Users of Terra Data Repository may find the service difficult to access or slow to resolve requests during this time.

For more information

Please follow this article to get the most up to date information on this incident. If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page

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