Service Incident - January 25, 2024 (Workspaces)

Anthony DiCi
  • Updated

Summary

We identified an issue that impacted users of Terra workspaces. Users may have been unable to see their workspaces on the Terra UI. Our engineers were able to remediate the issue.

See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 

Timeline

January 25, 2024 02:04 PM - Issue Remediated - Engineers were able to confirm the issue as being remediated.

January 25, 2024 01:28 PM - Issue Discovered - Engineers identified an issue with users accessing their workspace lists. Searching for the origin of the issue and how to rectify it.

Impact

This incident may have prevented Terra users from being able to view their workspaces on the Terra UI. Our engineers have remediated the issue.

For more information

Please follow this article to get the most up to date information on this incident. If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page

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