Service Incident - December 5th, 2023 (Terra UI)

Pamela Bretscher
  • Updated

Summary

We have identified an issue where the Terra UI will randomly go blank while working in a workspace. The dashboard, analyses, and data tabs are still visible but the rest of the page goes blank. 

Timeline

December 5th, 2023 3:31 PM - Issue Remediated - Our engineers have now released a fix for this issue.

December 5th, 2023 1:37 PM - Issue Escalated - This issue was escalated to our engineers to investigate.

December 4th, 2023 2:17 PM - Issue Reported - A user first wrote in experiencing this issue and the Terra Support team began investigating. 

Impact

Users may randomly see the Terra UI go blank while working in a workspace. This can occur while working in a notebook or doing other analyses. 

For more information

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