Service Incident - October 16, 2023 (GCP Workflows)

Samantha (she/her)
  • Updated


We've identified an issue that is impacting workflow submission in Terra on GCP. Our engineers are currently investigating and working on a fix.


October 16, 2023 3:22 PM ET - Issue Remediation - Our engineers restarted the Cromwell Runners and are starting to see workflows getting picked up and running again.

October 16, 2023 2:50 PM ET - Issue Escalated - After some initial investigation, our engineers declared this as service incident given the impact. They are currently working on resolving the issue.

October 16, 2023 12:45 PM ET - Issue Discovered - Our engineers noticed that Terra stopped submitting workflows to GCP at this time.


Users submitting workflows on Terra (GCP) may find that their jobs are stuck in "Submitting" status.

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