Service Incident - October 4, 2023 (Terra Data Repository)

Josh Evans
  • Updated


We've identified an issue that impacts users of the Terra Data Repository. There was a short outage today that has since been resolved.

See the Timeline section for the latest troubleshooting and resolution updates and the Impact section to understand how this could impact your use of the system. 


October 4, 2023 11:08 AM - Issue Remediation - Our engineers were able to deploy a fix to the system that should have remediated this issue.

October 4, 2023 10:48 AM - Issue Discovered - Our engineers found an issue with a security key rotation that could have caused an outage of the TDR service


Users may have been unable to access the Terra Data Repository (TDR) during the outage window.  However this has since been resolved.

For more information

Please follow this article to get the most up to date information on this incident. If you would like to be notified of all service incidents or upcoming scheduled maintenance, click Follow on this page

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